Refund and Return Policy:
At Decoding Data Science, we strive to provide high-quality online training programs to our students. However, we understand that circumstances may arise where a refund or return is necessary. Please review our refund and return policy below:
- Refund Eligibility: a. Full refund: If you request a refund within 7 days of enrolling in the program and have not accessed more than 10% of the course content, you will be eligible for a full refund. b. Partial refund: If you have accessed more than 10% of the course content or if more than 7 days have passed since your enrollment, you may be eligible for a partial refund based on the discretion of our support team.
- Refund Procedure: a. To request a refund, please contact our customer support team at [email protected] within the eligible timeframe specified above. Include your name, contact information, and order details in your refund request. b. Our support team will review your request and respond within 3 business days with further instructions.
- Return Policy: a. Course materials: As an online training academy, we do not require physical returns of course materials. All course materials, including videos, documents, and resources, are provided digitally and are non-returnable. b. Software or hardware: If your training program includes any software or hardware components, please refer to the specific terms and conditions provided with those items for information on returns or warranties.
- Non-refundable items: a. Enrollment fees: Enrollment fees paid at the time of registration are non-refundable. b. Certification fees: Any fees associated with certification exams or assessments are non-refundable.
Please note that this is a sample policy and may not reflect the actual refund and return policy of Decoding Data Science. We recommend visiting their official website or contacting their customer support for the most accurate and up-to-date information.
If you have any further questions or need assistance, please don’t hesitate to contact our customer support team at email@example.com We are here to help you!
Please remember to refer to the specific refund and return policy of Decoding Data Science for the most accurate details.